Terms of Service
Built for reliability. Designed for traders. Always available.
Service-level rules for using FundedWins applications, APIs, and connected products.
Platform availability and uptime
FundedWins operates 24/7 with a target uptime of 99.5%. Scheduled maintenance windows (typically Sunday 02:00-04:00 EST) are announced 72 hours in advance via email and status page (status.fundedwins.com). During maintenance, trading and payouts are paused, but you can still access account history. Unscheduled outages (broker API failures, DDoS attacks) trigger automated failover to backup systems. If downtime exceeds 4 hours, we extend challenge deadlines proportionally and compensate affected traders with bonus days. Emergency maintenance is communicated in real time via Discord, Twitter, and SMS alerts (opt-in).
API access and usage limits
Traders on Pro and Enterprise tiers can generate API keys to programmatically access account data, trade history, and real-time PnL. API keys must be stored securely—never commit them to public repos or share them. Rate limits are enforced: 100 requests/minute for read operations, 10 requests/minute for write operations (e.g., updating settings). Exceeding limits triggers a 15-minute cooldown. Automated trading via API is permitted only for strategies that comply with challenge rules (no martingale, no arbitrage). Abusive API usage (scraping other traders' data, flooding endpoints) results in immediate key revocation and account review.
Educational content and disclaimers
FundedWins provides educational materials (webinars, articles, strategy guides) for informational purposes only. These resources do not constitute financial advice, trading signals, or guarantees of profit. You are solely responsible for all trading decisions. Past performance of signal providers or featured traders is not indicative of future results. We do not endorse specific strategies or guarantee outcomes. Risk disclosures are prominently displayed on all educational content. If you're uncertain about a strategy's suitability, consult an independent financial advisor before risking capital.
Account suspension and termination
We reserve the right to suspend or terminate accounts for: repeated rule violations, fraudulent activity, abusive behavior toward staff or other traders, failure to complete KYC verification within 30 days, or regulatory/legal obligations (sanctions, subpoenas). Suspended accounts cannot trade or withdraw but retain access to account history. You'll receive written notice explaining the reason and the opportunity to appeal within 14 days. If termination is upheld, remaining funds (excluding promotional bonuses) are refunded within 30 business days. Permanent bans are reserved for severe cases (multi-account fraud, coordinated manipulation) with no refund eligibility.
Limitation of liability
FundedWins is not liable for losses resulting from: platform downtime (unless caused by gross negligence), broker execution delays, third-party data feed errors, force majeure events (natural disasters, wars, internet outages), or your own trading decisions. Our maximum liability is limited to the fees you paid in the past 12 months. We do not guarantee uninterrupted service or error-free operation. By using FundedWins, you acknowledge that trading is inherently risky and accept full responsibility for outcomes. This limitation applies to the fullest extent permitted by law.
Questions about this policy?
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